This section describes our agency's policy when processing personal data. This policy applies to both computerised and manual data processing.
Our real estate agency is represented by SPREUX Philippe and its registered office is located at Ham-Sur-Heure, rue Saint-Roch 6.
The personal data that the user provides when making a request via our website is processed by our agency in order to be able to respond to the user.
Personal data is only transmitted to the staff responsible for handling requests. This data may be communicated to persons outside our agency when this is necessary for processing the user's request.
If the user refuses to provide certain essential data, our agency may not be able to process the request.
By accepting these terms and conditions, we will send you the list of listings matching your search criteria, and you will also benefit from free information services regarding our occasional actions and our agency's services. This information may be personalised.
No data is automatically collected by the website itself. The only data we process is that which you voluntarily provide to us. Other information that may be automatically collected is only collected by statistical tools such as Google Analytics and only relates to your TCP/IP address, the brand and latest version of your browser, and the web pages visited, but remains completely anonymous.
We may store an access code and password via a cookie. Other information such as your search criteria or the language chosen to visit the site may also appear in the cookie. (A cookie is a small file sent by our server that is saved on the hard drive of your computer. It keeps track of the site visited and contains a number of pieces of information relating to that visit. Our cookies are primarily used to make the site work – technical session cookies).
We may also process data concerning you from third parties such as media (immoweb, vlan, Zimmo, ...). These are only communicated to us following a request via the forms available on their respective websites. Provided you have given your consent, your e-mail address may be used by the agency for the purposes specified above.
The information is used solely for internal purposes and will consequently never be sold to other natural or legal persons, whether or not they are connected to our company. However, this data will be communicated, at the request of judicial authorities or police services, without the prior authorisation of the data subject.
We have put in place appropriate security measures to protect against the loss, misuse or alteration of information received on our website.
All our employees who have access to your data have a strict duty of confidentiality.
You have the right at any time to access and rectify this data, as well as the right to object, in order to verify its accuracy and to have any errors corrected.
To exercise this right, simply contact us:
By post: Place de la Digue 11, 6000 CharleroiWe are not responsible for the privacy policy of websites linked to ours by a hyperlink.
If you believe that our website does not comply with this charter, you may contact our agency by e-mail or by post at the address mentioned on the website.
Our agency undertakes to regularly update this charter in order to take into account any legal, case-law or technical developments. Only the latest version will prevail.
The holder of personal data acknowledges having been fairly and fully informed of the processing of said data by the real estate agency. In addition to this right to information, the data subject has the following rights:
Any request to exercise these rights may be addressed to our agency via:
By post: Place de la Digue 11, 6000 CharleroiThe response will be provided via the same communication channel, within the shortest possible time and at the latest within one month of receipt of the request. No payment will be required unless the requests are manifestly unfounded or excessive (repetitive in nature).
This French-language website is an information site aimed at both clients of our agency and non-clients, hereinafter referred to as "internet users". This site is subject to Belgian law. The internet user acknowledges having read this charter and undertakes to comply with it.
It is recalled that the secrecy of correspondence is not guaranteed on the internet and that it is up to each internet user to take all appropriate measures to protect their own data and/or software.
We reserve the right to make the processing of information subject to conditions, suspend it or refuse it in the following cases:
The services and goods offered on the site are described in good faith, as precisely and faithfully as possible. The images presented on the site have no contractual value.
In any event, we cannot be held liable for damages resulting from the unavailability of the service corresponding to the user's requests.
Our agency cannot be held liable for non-performance of the contract that may follow in the event of inaccuracy of the information provided or force majeure.
The information on the site is reserved for exclusively personal use and may not be reproduced or communicated in whole or in part. All data (texts, sounds or images) appearing on the pages of this site are the exclusive property of our agency or its partners. Any reproduction, representation or distribution, for purposes other than personal use, in whole or in part of the content of this site on any medium or by any means whatsoever is prohibited. Failure to comply with this prohibition constitutes an infringement likely to incur the civil and criminal liability of the infringer.
One of our experts will get back to you as soon as possible with a personalized response.
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